Any information gathered by our site is used for either order processing, or to contact the customer with a customer service issue. The information gathered by our ordering system is collected over a secure connection and is treated with the utmost security. A1Nutrition is the sole owner of the information collected on www.a1nutrition.com. A1Nutrition will never share or sell customer information to any third parties for any reason whatsoever.

Customer Service
Based upon the personally identifiable information you provide us, we will send you a confirmation email with your order ID number and your username and password which may be used for your future orders. The order ID number is a unique number given to each order placed so we may track your order status in a timely manner. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes.

Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. Our site uses cookies only as a temporary storage for the items you have ordered. We do not have any third party scripts, or anything else that has the capability to gather information about you. We do not automatically collect any information about our visitors other than that which is sent by your browser to connect to our site. This information consists of your current IP address, what browser you are using, what pages you viewed, and the time. All IP statistics data is used only for internal purposes to provide you with better service. Our use of cookies are closely combined with server side log files only for the purposes of marketing analysis and not intended to collect any private data. Below please find more information about our use or Log Files. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

If you reject cookies, you may still use our site, but your ability to use some areas of our site, may be limited.

Some of our business partners (e.g., advertisers) use cookies on our site. We have no access to or control over these cookies. See “Third Party Cookies.”

This privacy statement covers the use of cookies by this site only and does not cover the use of cookies by any advertisers. [See the “Third Party Cookies ” section.]

Google Ad Words
We track the performance of our google advertising campaigns using google adwords cookies.

How does Google use cookies in conversion tracking?
The cookie that Google adds to a user's computer when he/she clicks on an ad expires in 30 days. This measure, and the fact that Google uses separate servers for conversion tracking and search results, protects the user's privacy.

Users who don't wish to participate in tracking activities can easily not accept this cookie by setting their Internet browser user preferences. These users will simply not be included in your conversion tracking statistics.

How does Google handle personal data?
Google is firmly committed to the privacy of our advertisers and users. While Google does add a cookie to a user's computer when he/she clicks on an ad, this cookie expires in 30 days, and Google does not associate a user's search activity with his/her ad click history. Further, Google does not collect or track personally identifying information, and does not reveal individual information to third parties.

Users who do not wish to participate in tracking activities can easily disable Google's conversion tracking cookie in their Internet browser's user preferences settings. These users will not be included in your conversion tracking statistics.

Will my personal information be shared?
No. The information you provide will only be used by Google, and only in our efforts to serve you better. We will not share your personal information, unless required to resolve a charge dispute or by legal process.

How secure is my information?
We understand that making an advertising purchase online involves a great deal of trust on your part. We take this trust very seriously, and make it our highest priority to ensure the security and confidentiality of the information you provide.

Is conversion tracking secure?
Yes. Google's security standards are stringent; we use data encryption and secure servers, and do not collect or store personal information. In addition, only those pages containing the Google conversion code are tracked.

Yahoo Advertising Solutions
We track the performance of our yahoo advertising campaigns using yahoo advertising solutions cookies.

What is the Conversion Counter?
Conversion Counter is the Yahoo! Search Marketing conversion tracking tool. Conversion Counter tracks the number of conversions generated by Yahoo! listings.

How does the Conversion Counter work?
When an Internet user clicks on one of our listings and arrives at your Web site, Conversion Counter places a "cookie" on that visitor's browser. When the visitor reaches our transaction completion page, Conversion Counter registers a conversion and ties it to the visitor's previous search. The cookie used by Conversion Counter is active for 30 days.

Is personal information collected or shared?
No personal information is collected. We do not share any information collected by your clicks from an advertisement aside from a unique id created when clicking the original advertisement. This is a random tracking number and does not contain any personal information nor can it be linked to personal information.

As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole.

We use a third party tracking service that uses cookies, log files, and clear gifs to help us track non-personally identifiable information about our visitors. The information collected includes the following: date, time, ip address of the client that accessed our web server, the page name the visitor was trying to open, the number of bytes sent by the server, the number of bytes received by the server, the duration of time that the action consumed, the browser used, the content of the cookie sent or received, if any, and the previous site visited by the user if the site linked to a1nutrition.com. This information is used to help us better serve you by allowing us to see trends in what pages are being accessed more than others, what browsers to optimize our site for, what time of day does our server have to handle more traffic than other times, and for marketing purposes so we may see what sites are sending us more traffic than others.

We are using Urchin web analytics software which utilizes Urchin Tracking Module (UTM) the technology that allows us to analyze our advertisement from other sites and affiliates. To provide the most accurate measurements of unique web site visitors we use UTM Sensor - a small amount of JavaScript code that accomplishes unique visitor identification functions. We also place clear gifs on our site that are the part of UTM. These images do not collect any information, or personally identifiable information. UTM Sensor uniquely identifies each visitor by using client-side "1st party" cookies to keep track of first time and returning visitors. This cookie identifier is a communication tag only viewable to your web server in the same nature as session ids. It is not a third party cookie, it does not provide any information outside our system and it does not violate our strict privacy policy.

Aggregate Information (non-personally identifiable)
We do not share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.We do not share aggregate information.

Personally identifiable information
We Do Not Share Personally Identifiable Information with Third Parties.

Information Access
You may access your information at anytime by logging into your account in check out. If your personally identifiable information changes, or if you no longer desire our service, you may [correct, update, delete or deactivate it] by emailing our Customer Support or by contacting us by telephone or postal mail at the contact information listed below.

Agents
We use an outside shipping company to fulfill orders, and a credit card processing company to bill you for goods and services. These companies do not retain, share, store or use personally identifiable information for any other purposes.

Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.

This Web site contains links to other sites that are not owned or controlled by A1Nutrition. Please be aware that we are not responsible for the privacy practices of such other sites. At the same time we provide you high quality privacy experience on our site and encourage you to verify privacy of any site that collects personal information.

We encourage you to be aware when you leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information.

This privacy statement applies only to information collected by this Web site.

The security of your personal information is important to us. When you enter sensitive information (such as a credit card number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

This Web site is secured by a NetworkSolutions SSL certificate.

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Read about our security policies to keep your information safe and secure.

If you have any questions about security on our Web site, you can contact us here.

If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If you have any questions or suggestions regarding our privacy policy, please contact us at:

640 Brooker Creek Blvd. BL440
Oldsmar FL, 34677

If you'd like to call our customer service representative - please use toll-free number:
Toll Free: 1-800-928-6890

If you are calling from outside of continental USA you will need to use this number:
Local: 1-305-428-2495

CONSUMER RESOURCES

Online Privacy Oversight Programs

TRUSTe (www.truste.org) Leading online privacy "seal" program. The TRUSTe Web site offers the latest advice, and information about online privacy. TRUSTe Privacy Seal, or"Trustmark," program awards seals to responsible Web sites that meet stringent privacy policy requirements and enforcement criteria. Licensed Web sites are required to post privacy statements that give full disclosure, meaningful choice, reasonable access and security.

CPA WEBTRUST (www.cpawebtrust.org) CPA firms verify security systems of participating Web sites every 90 days and award icons of approval.

Fraud and Identity Theft

Internet Fraud Watch (www.fraud.org) A special branch of the National Fraud Information Center Web site. Provides tips, articles, bulletins, and other information on how to avoid fraud, protect your privacy, and surf the Internet safely and enjoyably.

GOVERNMENT RESOURCES

Online Category of Publications Consumer and Business Education (www.ftc.gov/privacy/con-ed.htm) A list of FTC publications that address personal information collection, online activities, and other consumer protection issues.

U.S. Consumer Gateway (www.consumer.gov) A "one-stop" consumer site for a wide variety of federal information resources online, arranged by category such as product safety, food, health, and money. An FTC-sponsored section is devoted to privacy, with guidance on how to prohibit companies from using your credit records for direct marketing, and removing your name from direct-mail and telemarketing lists.